Refund and Cancellation Policy

Last Updated: March 21, 2025

At GPSCQuiz.in, we strive to provide the best experience for our users. This Refund and Cancellation Policy outlines the terms under which you can request a refund or cancel a purchase made on our website, including premium quizzes, mock tests, or subscriptions. Please read this policy carefully before making a purchase.

1. Refund Eligibility

We offer refunds under the following conditions:

• Technical Issues: If you experience a technical issue (e.g., inability to access a purchased quiz or mock test) that we are unable to resolve within 48 hours, you may request a refund.
• Duplicate Purchase: If you accidentally purchase the same product twice, you can request a refund for the duplicate transaction.
• Non-Delivery: If a purchased product (e.g., a premium test series) is not delivered due to an error on our part, you are eligible for a refund.

Note: Refunds will not be provided for reasons such as a change of mind, dissatisfaction with performance in quizzes/tests, or failure to pass an exam.

2. Refund Process

• Request Submission: To request a refund, email us at support@gpscquiz.in within 7 days of your purchase, including your order ID, transaction ID, and a detailed description of the issue.
• Review: We will review your request within 3-5 business days and notify you of the outcome.
• Processing: If approved, the refund will be processed through Razorpay and credited to your original payment method within 7-10 business days, depending on your bank’s policies.

3. Cancellation Policy

Subscriptions or recurring payments can be canceled at any time, but the cancellation will take effect at the end of the current billing cycle. To cancel:

• Log in to your GPSCQuiz.in account.
• Go to the "Subscriptions" section and select "Cancel Subscription."
• You will receive a confirmation email once the cancellation is processed.

Note: No refunds will be provided for the remaining period of a subscription after cancellation.

4. Non-Refundable Items

The following are non-refundable:

• One-time purchases of individual quizzes or mock tests after they have been accessed.
• Free trials or promotional offers.
• Subscriptions after the 7-day refund window has passed.

5. Contact Us

For any questions or refund requests, please contact us at: